- Based on proprietary application
- Not flexible for making improvements
- Costly annual licence fees
- Siloed from other enterprise applications
- A security risk, sitting outside the agency firewall
Omnisolve used extensive business and application experience to identify business needs, leverage modular design with iterative prototyping, and build quality controls and cost management across all project phases. Omnisolve leveraged a structured joint application development process throughout the project to truly partner with our clients to achieve success. Rapid application development and rapid prototyping were also used to continually reinforce requirements and ensure “no surprises” throughout the entire project life cycle.
In less than 11 months OmniSolve delivered an application that cost a fraction of the previous system and set a new high for customer satisfaction at 84%. The application was able to fully integrate with other agency applications to streamline business and save users time.
Key Performance Metrics
- Superior application built on latest technology stack employing microservices
- Adheres to 508 compliance standards with a single A rating
- FISMA compliant and meets Agency security standards and guidelines
- Enhanced user functionality
- Integrated with all major applications
- Easy user administration
- No licensing fee
Technologies & Methodologies